Virgin Atlantic Jobs in Heathrow | Representative

Website Virgin Atlantic

If You are Looking for Jobs in Heathrow, Check out this Representative Job vacancy in Heathrow. As a highly customer-centric agent, you’ll be able to multitask and troubleshoot customer inquiries, whilst ensuring you complete ticketing and check-in activities to the airline & IATA-specific standards.

  • To lead by example as part of the Ticket & Support team in accordance with the above wing critical time path to ensure we deliver a consistent customer experience at every touch point whilst demonstrating our service behaviors and values at all times.
  • Consistently deliver excellent customer service to defined service quality standards to both our internal and external customers.
  • Ensure the operational readiness of our Ticket & Support areas, whilst taking into consideration infrastructure, resources, and systems.
  • This will ensure our customers receive an excellent standard of service and our people feel effective and have the tools to perform their roles

Who Can Apply For This Position 

  • Excellent communication
  • Planning and organizing
  • Knowledge of Term/Snapp
  • Fares & Ticketing experience essential
  • Analytical and able to evaluate
  • Computer literate (Office/Word/Excel/PowerPoint)
  • GCSE Maths and English standard
Job Details  
Company Name : Virgin Atlantic
Location : Heathrow, Terminal 3
Job Type : Full-Time

To apply for this job please visit careersuk.virgin-atlantic.com.