Supervisor Customer Service Jobs | San Diego, Southwest Airlines

Website Southwest Airlines

If You are Looking for Jobs in San Diego, Check out this Supervisor Customer Service Job Vacancy in San Diego. Provides Legendary Customer Service by managing Customer Service Agents, Operations Agents, and Skycaps and overseeing their work performance to ascertain that all job assignments are carried out according to Company regulations in a safe and efficient manner to assure that an on-time operation is maintained.

Your Duties And Responsibilities as a Supervisor Customer Service

  • Actively coordinates with all departments to maintain the station’s on-time performance
  • Partners with fellow Supervisors and Leadership to achieve Station objectives
  • Proactively reallocates Employees as needed and assigns rest and meal breaks as required
  • Determines that aircraft are properly serviced and provisioned prior to departure and that all forms and records are properly completed and maintained
  • Ensures all Operations Agents, Customer Service Agents, and Skycaps are properly assigned and utilized. Requests overtime as needed and maintains maximum use and efficiency of all Employees on duty
  • Checks on supplies and equipment to determine that station needs are met
  • May perform SIDA signatory responsibilities as assigned

Who Can Apply For This Position 

  • Ability to read documents, follow instructions, learn, understand, and teach Operations & Customer Service procedures, rules, and regulations.
  • Must be able to read and write English
  • Ability to type and/or use a computer keyboard with sufficient speed to meet the demands of the job
  • Ability to work in airport operation office, gate area, jetways, and air freight facilities. May be exposed to a wide variety of weather conditions and jet and machinery noise and fumes
  • Ability to demonstrate high awareness of hazardous situations and maintain a safe working environment in addition to handling emergencies as needed
  • Ability to maintain alertness to moving vehicles and aircraft
Job Details  
Company Name : Southwest Airlines
Location : San Diego, CA, USA
Job Type : Full-Time