Southwest Airlines jobs in Dulles | Operations Agent

Website Southwest Airlines

If You are Looking for Jobs in Dulles, Check out this Airport job in Dulles from Southwest Airlines. An Operations Agent provides legendary Customer Service by assuring weight and balance of aircraft, efficient boarding of aircraft, and coordinating Ramp, Operations, Provisioning, and aircraft servicing to accomplish on-time performance.

Who Can Apply For This Position

  • High School diploma, GED or equivalent;
  • Must be at least 18 years of age;
  • May be required by Station Leadership to obtain a Customs Seal and meet all requirements to work on international flights.
  • Must be able to climb, bend, kneel and stand frequently and for extended periods;
  • Must be able to carry items up and downstairs from aircraft to ramp area;
  • Must have the authorization to work in the United States as defined by the Immigration Reform Act of 1986;
  • Must possess a valid state motor vehicle operator’s license;
  • May be exposed to a wide variety of weather conditions and jet and machinery noise and fumes;
  • Must maintain the ability to wear prescribed uniforms;

Your Duties And Responsibilities as an Airport Services Agent

  • Prepares dispatch release forms and collects weather reports from OTIS for the Crew;
  • Arranges for fueling of aircraft as required;
  • Coordinates special services needed on aircraft such as servicing lavatories, cabin grooming, wheelchairs for Customers, and special emergency cleaning;
  • Operates boarding bridge, coordinates boarding and deplaning Customers;
  • Works with Gate Agents in expediting the check-in process collects boarding passes and/or electronic boarding data, and verifies boarding counts;
  • Handles Station AMS and radio communications traffic;
  • Must be able to communicate information and instructions verbally or via radio equipment;
  • Prepares weight and balance forms;
  • Advises Dispatch, FLIFO, and Stations of flight departures/arrivals;
  • Closes out flights; files and maintains accurate flight papers;
  • May perform the duties of a Freight Agent;

Other Qualifications

  • College coursework or degree would be an asset;
  • Must comply with DOT drug and alcohol testing program;
  • Must be aware of hazardous situations and be able to handle emergencies as needed;
  • You will need to be available to work a variety of shifts, including nights, weekends and holidays, and overtime;
  • Ability to type and/or use a computer keyboard;
  • Two years of airline/military-related work experience in ramp/operations/provisioning functions preferred;
  • Must complete Operations Agent training program with a 90% or greater average and evaluation / probationary period;
  • This is a union position covered by the Transport Workers Union (TWU).