Southwest Airlines Jobs in Dallas | Desktop Support Specialist

Website Southwest Airlines

If You are Looking for Jobs in Dallas, Check out this Desktop Support Specialist Job vacancy in Dallas. We are committed to providing our Employees a stable work environment with equal opportunities for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines.

Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.

Your Duties And Responsibilities as a Desktop Support Specialist

  • Implement and support desktop and mobile devices, applications, peripherals, network devices, airline-specific equipment (Kiosk, Flight Information Display Systems), public address systems, and time clock equipment
  • Provide packaging, unpacking, documentation, shipment, and receipt of equipment as needed for support of the enterprise
  • Update DASH cases
  • Provide a broad scope of operational support and Install, Move, Add, and Change (IMAC) requests supporting the IT infrastructure in office environments, CS&S Centers, and airport locations
  • Perform preventative maintenance on operational equipment
  • Configure, install, customize, maintain, test, and troubleshoot hardware systems with minimal direction
  • Provide bench repair, maintenance, troubleshooting, and configuration of IT equipment
  • Provide exceptional Customer Service to our Internal Customers

Who Can Apply For This Position 

  • Ability to troubleshoot and maneuver within Windows operating systems
  • Ability to maneuver within Active Directory; moving work station object
  • Skilled in Microsoft Office Suite, Service Now Service Desk, and Microsoft System Center Configuration Manager (SCCM)
  • Skilled in assigning applications and knowing where particular applications are coming from in SCCM
  • Ability to demonstrate success with problem-solving abilities
  • Skilled in strong Customer Service
Job Details  
Company Name : Southwest Airlines
Location : Dallas, Texas, United States of America
Job Type : Full-Time

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