Ramp and Customer Service Agent Jobs | Alexandria, Envoy Air

Website Envoy Air

If You are Looking for Jobs in Alexandria, Check out this Ramp and Customer Service Agent Job vacancy in Alexandria. Would you like to work for a stable, secure, and fast-growing airline where you will be stimulated, challenged, and have the opportunity to develop your career?  If so, read on!  Come and work with the best of the best at Envoy Air where you will join a team committed to providing outstanding service.

Your Duties And Responsibilities as a Ramp and Customer Service Agent

  • Drive ground equipment such as tugs to help the plane push in/out of the gate, belt loaders to help load baggage, and bag carts to deliver the baggage to the claim area or the connecting flight
  • Collaborate with the internal team to ensure passenger information is processed accurately and flights are sent out on time
  • Listen to passengers and resolve their issues in accordance with company policies and procedures as a result of flight interruptions in a timely and friendly manner
  • Collaborate with the internal team to ensure a safe and on-time departure
  • May clean the interior of the aircraft, clean and service aircraft lavatories 
  • Create a positive start to a passenger’s trip by being the first to greet the passenger and providing a seamless check-in and ticketing experience
  • Use appropriate reservation/ticketing software to rebook itineraries, issue boarding passes, calculate and collect any appropriate fees
  • Inform passengers through all aspects of their experience with American Airlines by communicating appropriate information about their trips and belongings

Who Can Apply For This Position 

  • Ability to work rotating shifts including days, overnights, weekends, holidays, and rotating days off
  • Must enjoy working under deadlines, working a physical job outdoors, and have an interest in the airline industry 
  • Abe to communicate in a clear, polite, and friendly manner
  • Flexible to work additional hours with short notice when operationally necessary
  • Must be able to carry, bend, lift and turn bags and other items weighing up to 75 lbs. 
  • Must be willing and able to work outside in variable weather conditions 
Job Details  
Company Name : Envoy Air
Location : US-LA-Alexandria
Job Type : Full-Time

To apply for this job please visit us-envoyair.icims.com.