Ramp agent – Airport Jobs in Kailua-Kona

Website Southwest Airlines

If You are Looking for Jobs in Kailua-Kona, Check out this Ramp agent Job vacancy in Kailua-Kona.

Provides legendary Customer Service by handling cargo and baggage service, directing and servicing aircraft, and related activities on the airport ramp.

Your Duties And Responsibilities as a Ramp agent

  • Provides friendly service to and maintains positive relationships with all internal and external Customers
  • Works in a cooperative spirit to ensure the success of our Company
  • Responsible for providing legendary Customer service to people desiring to travel, use cargo or baggage service by servicing aircraft at ramps and terminals
  • Loads, unloads, services, guides, and directs Company Aircraft
  • Receives and records Customer baggage, air freight, mail, and company materials as required
  • Handles all aspects of loading, stowing, and unloading baggage, cargo airmail, air freight, ballast, and company materials according to a predetermined plan received either electronically or manually from an Operations Agent. Submits, either electronically or manually, a Cargo Bin Loading Slip (CBLS) to an Operations Agent
  • Picks up, delivers, and transports cargo and baggage to and from aircraft and prepares records in connection with these responsibilities
  • Warehouses weigh, stack, pick up, and deliver air cargo, check air cargo handled against accompanying forms to identify any mishandling or discrepancies, and correct routine errors
  • Safeguards Customers’ baggage, air cargo, airmail, and COMAT from weather, loss, theft, damage, and/or destruction
  • Uses jetway stairs frequently to carry items checked at the gate to the aircraft bin
  • Completes forms and paperwork connected with work assignments according to established procedures, and enters such information into the Company’s information system as required
  • Duties vary by size and organization of the station.
  • Reviews cargo forms for accuracy and corrects forms as necessary
  • Performs interior aircraft cabin cleaning by hand, including sweeping upholstery, cleaning windows, galleys, and disposal containers in accordance with applicable paperwork
  • Transports cabin and cleaning equipment between aircraft storage area
  • Operates and/or drives motorized equipment, such as belt loaders, air start units, lift trucks, push back tugs, bag carts, lavatory carts, and de-icers
  • Manually pushes and pulls push carts and containers
  • Works in the vicinity of and between passenger terminals, hangars, and airfreight facilities, both indoors and outdoors
  • May be exposed to a wide variety of weather conditions, jet and machinery noises, fumes, dirt, and dust for extended periods of time

Who Can Apply For This Position 

  • Ability to read documents, follow instructions, learn and understand ramp operations procedures, rules and regulations
  • Must be aware of hazardous situations and be able to handle emergencies as needed
  • Ability to work well with others as part of a team, and work under stressful situations
  • Must be able to satisfactorily complete Ramp Agent training program with a 90% or greater average and an evaluation period
  • Must work under tight time constraints to accomplish quick turns of aircraft
  • Must meet all grooming standards as outlined in the Ground Operations Employee Handbook and the Labor Agreement
  • Must be able to be alert to moving vehicles or aircraft and use radio equipment. Must be able to communicate information and instructions verbally and/or via radio equipment
  • Must possess a valid state motor vehicle operator’s license
  • Must be able to obtain a SIDA badge and meet all local airport requirements
  • May be required by Station Leadership to obtain a Customs Seal and meet all requirements to work on international flights
  • Requires you to obtain and maintain USPS Clearance and meet all requirements to handle US Mail
  • Must be able to lift and move items of 70 pounds and/or more on a regular basis and repetitively lift weights of 40 to 50 pounds on raised surfaces