Retail Merchandising Support Associate

Website Macy's

Are you interested in a career in retail? Macy’s is currently recruiting for a Retail Merchandising Support Associate position in Paramus, NJ. In this role, you will be responsible for supporting the visual presentation of the store and assisting with inventory management.

If you have a passion for fashion and a desire to work in a dynamic, fast-paced environment, apply now to join the Macy’s team in Paramus.

What are the Duties & Responsibilities

  • Provide an exceptional customer shopping experience by ensuring that both the store and online customers are always the #1 priority
  • Service the customer in a helpful and friendly manner including point of sale transactions, credit and loyalty program enrollment, and helping him/her find what he/she is looking for
  • Collaborate with Managers, Leads, and Colleagues throughout the store to create a clean, neat, and easy-to-shop store environment; maintain sales floor and fitting room recovery standards to include fitting room stalls, sorting merchandise, and ensuring merchandise is worked back to the sales floor as soon as time permits
  • Support Omni-channel initiatives such as the fulfillment of online or Buy Online/Pick Up Store orders
  • Perform all functions in a timely, accurate, and efficient manner and flex between tasks as directed by the supervisor
  • Participate in the physical inventory process and ensure that shortage prevention initiatives are executed
  • Adhere to Asset Protection and inventory control and compliance procedures
  • Collaborate with peers to coordinate merchandise support tasks and flex between tasks (merchandising, pricing, signing, fulfillment, replenishment, receiving, reverse logistics, radio frequency scanning, and stockroom maintenance) as needed to ensure completion/execution
  • Execute receiving, merchandise processing, packing/shipping, and reverse logistics tasks timely and accurately to include processing inbound merchandise to floor-ready standards by removing packaging and placing sensors per MMPS standards
  • Delivery of processed merchandise to appropriate sales floor drop zones, first quality packing standards and processing of fulfillment orders and reverse logistics (damages, transfers, RTVs), accurate outbound trailer execution
  • Assist customers and complete point-of-sale transactions as needed
    Regular, dependable attendance and punctuality

Q: What is the primary role of a Merchandising Support Associate at Macy’s?

A: The primary role of a Merchandising Support Associate, also known as a Front of House Associate, is to provide excellent customer service, maintain attractive visual displays, and ensure accurate pricing and merchandise movement throughout the store.

Q: What are some specific duties of a Merchandising Support Associate at Macy’s?

A: Some specific duties of a Merchandising Support Associate at Macy’s include floor moves, replenishment, inventory management, shortage control, stockroom organization, and setting up and removing promotional signs.

They may also be responsible for completing price changes and processing point-of-sale transactions.

Q: How does Macy’s handle scheduling for Merchandising Support Associates?

A: Macy’s uses a scheduling system that allows associates to create their own work schedules by managing their availability and identifying their preferences. Additionally, during busy times or special events.

Macy’s may offer additional shifts that associates can pick up using the self-scheduling tool.

Conclusion: If you are a customer-focused individual with a passion for visual presentation and a desire to work in a fast-paced retail environment, then the Merchandising Support Associate position at Macy’s may be the perfect fit for you.

With a wide range of responsibilities and the opportunity to pick up additional shifts during busy times, this role offers a dynamic and rewarding work experience. We encourage you to apply and join the Macy’s team today.