Emirates Jobs in Dubai | Airport Service Agent

Website Emirates

If You are Looking for Jobs in Dubai, Check out this Dubai, United Arab Emirates Dubai, and United Arab Emirates Job vacancy in Dubai. To provide the highest level of services and solutions to our customers with an aim to achieve maximum customer satisfaction across touchpoints within the customer journey.

Your Duties And Responsibilities as an Airport Service Agent

  • Proactively check information in knowing our customers by checking their profile, preferences, and onward details.
  • Actively be involved in suggesting new ideas and providing recommendations using positive language on the improvement of the overall service provided, thereby increasing revenue and ensuring the Emirate’s success as a market-leading airline.
  • Ensure the highest standard of customer service is provided to all customers by assisting with all relevant information required.
  • Keep abreast of Emirates Group news and updates to ensure relevant professional and company standards are maintained.
  • Add a personal touch to the customer experience and recommend/promote brand products.
  • Understand all customer needs and actively promote solutions that will cater to them either by going the extra mile or promoting company products that would generate additional income.
  • A candidate who has a friendly personality, a can-do attitude toward tasks, and a drive to help customers.

Who Can Apply For This Position 

  • High School Certificate
  • Excellent sales skills
  • Professional telephone etiquette
  • Ideally, 2+ years of experience in the Customer Service industry
  • Fluency in written and spoken English is a must
  • Basic knowledge of Microsoft office packages
Job Details  
Company Name : Emirates
Location : Dubai, United Arab Emirates
Job Type : Full-Time

To apply for this job please visit www.emiratesgroupcareers.com.