Customer Support Representative – Yubico – Palo Alto, CA

Website Yubico

Customer support jobs at Yubico in Palo Alto, California. Yubico is hiring for customer support positions in the United States. Qualified candidates with relevant experience can apply for these jobs on the Yubico employment page and earn a competitive salary of $14.35 per hour. Check this page for updates on customer support and other job openings at Yubico in California

Tasks & Responsibilities:

  • Be the trusted concierge for Yubico website visitors, with the goal of ensuring Yubico customers find the information they need to successfully purchase and use the YubiKey
  • Work cross-functionally with product management, marketing, and the solutions organizations to improve the customer experience
  • Think critically and creatively to help automate and scale the Yubico support experience
  • Collaborate with Sales, Marketing, and PR teams to improve the pre-sale user experience
  • Collaborate with the Technical Support, Services, and Supply Chain teams to improve the post-sales user experience
  • Be the voice of the YubiKey user within the organization
  • Reports to the Manager of Customer Support
  • Our current company policy is all non-essential Yubico employees must work from home

Q: What experience is needed to apply for this job?

A: The job requires at least 3 years of customer support experience.

Q: Where is the location of this job?

A: The job is located in Palo Alto, California.

Conclusion: If you have a passion for customer service and are looking for a role where you can utilize your excellent communication skills and help others, this customer support job at Yubico in Palo Alto, California may be the perfect opportunity for you. With the opportunity to learn about Yubico hardware products and work with a team of motivated individuals, this job offers a chance to grow and develop your skills. Don’t miss out on this opportunity to join Yubico and apply now.