Customer Services Agent | American Airlines, Montreal

Website American Airlines

If You are Looking for Jobs in Montreal, Check out this Customer Services Agent Job vacancy in Montreal. 

Your Duties And Responsibilities as a Customer Services Agent

  • In charge of security screening and passenger service procedures at check-in and in the gate area.
  • Agents will be in contact with flight crews, passengers, and other customers, providing necessary information concerning travel.
  • Provides assistance to passengers as requested or required.
  • Process reservations, issue tickets, and provide required check-in processes, ensuring compliance with all travel documentation and security procedures.
  • Checks baggage and informs passengers of excess baggage charges in accordance with tariff rules.
  • Able to lift and carry bags and boxes weighing up to 70 lbs. Ability to stand for prolonged periods of time.

Who Can Apply For This Position 

  • Willing to work weekends and shifts.
  • Excellent customer service, communication, and organizational skills.
  • Must have the ability to work under pressure.
  • High school diploma.
  • Excellent personal grooming established by company standards.
  • Proactive team player.
Job Details  
Company Name : American Airlines
Location : Montreal, QC, Canada
Job Type : Full-Time