Customer Service Representative | United Airlines, Lima

Website United Airlines

If You are Looking for Jobs in Lima, Check out this Customer Service Representative Job vacancy in Lima. Whether our customers are traveling for business or pleasure, you are the professional in the airport that crafts meaningful connections and encourages an environment where everyone feels welcome, valued, and respected.

You will be interacting with our international customers in our lobbies and at gates, helping them with ticketing, and baggage, greeting customers as they start and end their journey, and doing it with a smile. You will provide friendly, professional, confident, and insightful service to help resolve customer travel issues and make their experience memorable.

Your Duties And Responsibilities as a Customer Service Representative

  • Receiving and directing incoming calls, greeting, and advising customers, tagging, and handling baggage
  • Interacting with customers in a kind and helpful manner is key to crafting memorable experiences and building customer loyalty and dedication
  • Preparing tickets, determining fares, and routing to assure passenger’s travel needs are met
  • Stepping up and anticipating customer needs while maintaining a strong sense of responsibility when we have inconvenienced a customer
  • Working each and every day with a safety mentality by ensuring we hold ourselves and each other to the highest standards

Who Can Apply For This Position 

  • High school graduate or equivalent certificate
  • Minimum of 18 years old
  • Physical ability to stand and walk for an entire shift, as well as lift and handle baggage
  • Excellent interpersonal skills with proficiency in English and Spanish
  • Comfortable working with computers, mobile devices, and new technologies
  • Ability to travel to other countries for training purposes
  • Ability to work ANY shift that is assigned to you within a 24-hour, 7-day-a-week operation which can include late nights, early hours, weekends, and holiday
Job Details  
Company Name : United Airlines
Location : Lima,Lima,PE
Job Type : Full-Time