Customer Service Representative Job in Indianapolis

Website United Airlines

If You are Looking for Jobs in Indianapolis, Check out this Customer Service Representative Job Vacancy in Indianapolis. Whether our customers are traveling for business or pleasure, you are the professional in the airport that creates caring connections and encourages an environment where everyone feels welcome, valued and respected.

You will be interacting with our domestic and international customers in our lobbies and at gates, helping them with ticketing, and baggage, greeting customers as they start and end their journey, and doing it with a smile.

Your Duties And Responsibilities as a Customer Service Representative

  • Interacting with customers in a kind and helpful manner is key to creating memorable experiences and building customer loyalty
  • Navigating challenges by being steady yet adaptable. Maintaining composure and managing conflict and not taking customer frustration personally.
  • Working collaboratively with others, supporting your colleagues, and helping them be successful with new processes and technologies.
  • Stepping up and anticipating customer needs while maintaining a strong sense of responsibility when we have inconvenienced a customer
  • Working each and every day with a safety mindset by ensuring we hold ourselves and each other to the highest standards

Who Can Apply For This Position 

  • High school diploma, GED, or equivalent
  • Minimum of 18 years old
  • Must be able to obtain a SIDA badge and meet airport requirements for badging
  • Legally authorized to work in the United States without sponsorship
  • Must be able to meet the Company attendance standards and uniform and appearance standards
  • Comfortable working on computers
  • Physical ability to stand and walk for an eight-hour shift, as well as lift and handle baggage
Job Details  
Company Name : United Airlines
Location : Indianapolis, IN, USA
Job Type : Full-Time

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