Customer Service Representative | American Airlines, Chicago

Website American Airlines

If You are Looking for Jobs in Chicago, Check out this customer Service Representative Job Vacancy in Chicago. American Airlines is seeking Part-Time Premium Customer Service Representatives at Chicago O’Hare International Airport.

Your Duties And Responsibilities as a Customer Service Representative

  • Promoting Admirals Club memberships and renewals
  • Thorough knowledge of all club and lounge membership and access policies
  • Proactively mitigating customer service failures and deficiencies
  • Assisting guests in all areas of Premium Customer Services
  • Premium Customer Services Representatives are expected to take ownership
  • Able to go above and beyond to surprise and delight guests
  • Remain current on policies and procedures, products, services, features, and marketing promotions

Who Can Apply For This Position 

  • Actively demonstrate extraordinary customer service and customer engagement in an environment of hospitality
  • Service-oriented and self-motivated with a high level of professionalism
  • Able to attend training classes in Dallas/Fort Worth, Texas
  • Prior customer hospitality experience is strongly preferred.
  • Ability to work under pressure, and handle a multitude of projects concurrently while paying close attention to detail and customer service
  • Excellent salesmanship skills/interpersonal skills with the ability to interact effectively with all levels of management and public contact
  • Strong organizational and administrative skills required
Job Details  
Company Name : American Airlines
Location : Chicago, IL, USA
Job Type : Full-Time