Customer Service Representative

Website Automated Health Systems

Are you looking for a new opportunity in the healthcare industry? Our company is currently seeking a Customer Service Representative to join our Automated Health Systems team in Nashville, TN.

This role will involve assisting patients and healthcare professionals with navigating our automated systems and answering any questions or concerns they may have. If you have a passion for helping others and are looking to grow your career in healthcare, this could be the perfect opportunity for you.

What are the Duties & Responsibilities

• Team player with interpersonal communication skills and customer-focused attitude.
• Minimum 2 years experience in a customer service environment required.
• Strong PC proficiency (i.e., working with multiple computer systems) required.
• Associate’s Degree in social or behavioral sciences or related field preferred; High School Diploma required.
• Experience with health insurance/Medicaid preferred.
• Ability to maintain confidentiality and adhere to HIPAA requirements.
• Bilingual language skills (i.e., Spanish) a plus.

Q: What are the educational qualifications needed to apply for this position?

A: A High School Diploma is required. An Associate’s Degree in social or behavioral sciences or a related field is preferred.

Q: What experience is needed for this position?

A: A minimum of 2 years of experience in a customer service environment is required. Experience with health insurance/Medicaid is preferred.

Q: Where is this job located?

A: This job is located in Nashville, TN, near the Gaylord Opryland Resort and Opry Mills Mall.

Q: What benefits and perks are offered for this job?

A: Comprehensive and ongoing training is provided. Employees also have access to health, dental, and vision insurance, a 401(k) plan, and an Employee Wellness Program. Additionally, there is the potential for a hiring bonus of up to $400 and employee referral incentives of up to an additional $400.

Conclusion: If you have strong interpersonal communication skills, a customer-focused attitude, and experience in customer service, this could be a great opportunity for you to join the team at Automated Health Systems.

The comprehensive training and benefits offered to make this a valuable opportunity for career growth and development. Plus, the potential for a hiring bonus and employee referral incentives is an added bonus.

Don’t miss out on the chance to join a team dedicated to providing excellent customer service to applicants and members of the TennCare Programs. Apply now to be considered for this position.