Customer Service Jobs in Dubai | Emirates Careers

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If You are Looking for Jobs in Dubai, Check out this Customer Service Job vacancy in Dubai. To provide a consistent quality service to the customers at any designated area to all passengers at any designated area (check-in, gates, transfer desk, special handling and FMU) that is consistent with Dnata’s high service standards.

Your Duties And Responsibilities as a Customer Service

  • Always adhere to the set service standards and procedures so that the passengers are handled in a friendly and efficient manner.
  • Ensure all equipment used at the designated work location is in good working order and report any maintenance requirements to the senior management on duty.
  • Ensure that all the requests and completion remarks are updated accurately in DMIS and that all charge notes are generated and authorised for billing.
  • Generate a list of pending requests from DMIS to analyse advance work load profile.

Who Can Apply For This Position 

  • 2 + years experience in a Customer Service role.
  • Proficiency in spoken and written English.
  • Vocational or Diploma (12+2 or equivalent) desirable but not required
  • Positive attitude with a natural ability to provide excellent service in a team environment, and when dealing with people from many cultures
  • Some roles require one or more of the following: Fluency in French, Spanish, German, Italian, Arabic, Russian, Mandarin, Japanese
Job Details  
Company Name : Emirates 
Location : Dubai - United Arab Emirates
Job Type : Full-Time