Customer Service Agent Job in Tampa | Air Canada Careers

Website Air Canada

Air Canada is looking for Customer Service Agents to join our Contact Centre team in Tampa. This position is vitally important to our continued success as you will often be a customer’s first point of contact. So, creating a great first impression will be down to you. If You are Looking for Jobs in Tampa, Check out this Customer Service Agent Job vacancy in Tampa.

Your Duties And Responsibilities as a Customer Service Agent

  • Be a knowledgeable source of information regarding flights, fares, destinations, and special offers
  • Ensure customer satisfaction by providing timely resolutions to customer inquiries
  • Use Air Canada’s reservation system to make new flight reservations or modify existing bookings

Who Can Apply For This Position 

  • High school diploma or equivalent
  • Ability to find creative solutions to complex customer situations
  • An effective multi-tasker who can work independently with a minimum of supervision
  • Available to attend and successfully pass a ten (10) week full-time paid training program
  • Available to work a variety of day and evening shifts, as well as weekends and statutory holidays
  • Eligible to work in the US
Job Details  
Company Name : Air Canada
Location : Tampa, FL, USA
Job Type : Full-Time