Website American Airlines

American Airlines is seeking Full-Time Customer Assistance Representatives at the Charlotte/Douglas International Airport. If You are Looking for Jobs in Charlotte, Check out this Customer Assistance Representative Job Vacancy in Charlotte.

Your Duties And Responsibilities as a Customer Assistance Representative

The Customer Assistance Representative interacts with customers in a courteous, efficient, friendly, and professional manner:
Queuing lines in ticket counter areas
Accepting and activating customers’ self-tagged baggage
Performing clearance and verification of documents at kiosks
Accepting, checking, and tagging customers’ baggage at kiosks
Processing and completing credit card baggage transactions at kiosks
Assisting customers with self-service kiosk check-in and kiosk baggage processing
Work shifts that include irregular and/or extended hours, weekends, and holidays
Possibly performing additional related duties as deemed operationally necessary by management in with the collective bargaining agreement

Who Can Apply For This Position

High School diploma or GED or international equivalent
Must be 18 years of age or older
Must fulfill FAA criminal background checks to qualify for unescorted access privileges to airport security identification display areas (SIDA), if applicable
Must be able to secure appropriate airport authority and/or US Customs security badges, if applicable
Read, write, fluently speak and understand the English language.
Bilingual language skills may be required in some locations
Completion of a pre-employment drug screen, comprehensive background check, and/or fingerprinting to satisfy company and security requirements

Job Details  
Company Name : American Airlines
Location : Charlotte, NC, USA
Job Type : Full-Time