Customer Assistance Representative – Charlotte

American Airlines is seeking Full-Time Customer Assistance Representatives at the Charlotte/Douglas International Airport. If You are Looking for Jobs in Charlotte, Check out this Customer Assistance Representative Job Vacancy in Charlotte.

Your Duties And Responsibilities as a Customer Assistance Representative

• The Customer Assistance Representative interacts with customers in a courteous, efficient, friendly, and professional manner:
• Queuing lines in ticket counter areas
• Accepting and activating customers’ self-tagged baggage
• Performing clearance and verification of documents at kiosks
• Accepting, checking, and tagging customers’ baggage at kiosks
• Processing and completing credit card baggage transactions at kiosks
• Assisting customers with self-service kiosk check-in and kiosk baggage processing
• Work shifts that include irregular and/or extended hours, weekends, and holidays
• Possibly performing additional related duties as deemed operationally necessary by management in with the collective bargaining agreement

Who Can Apply For This Position 

• High School diploma or GED or international equivalent
• Must be 18 years of age or older
• Must fulfill FAA criminal background checks to qualify for unescorted access privileges to airport security identification display areas (SIDA), if applicable
• Must be able to secure appropriate airport authority and/or US Customs security badges, if applicable
• Read, write, fluently speak and understand the English language.
• Bilingual language skills may be required in some locations
• Completion of a pre-employment drug screen, comprehensive background check, and/or fingerprinting to satisfy company and security requirements

Job Details  
Company Name : American Airlines
Location : Charlotte, NC, USA
Job Type : Full-Time