CTO Sales Representative | United Airlines, São Paulo

Website United Airlines

If You are Looking for Jobs in São Paulo, Check out this CTO Sales Representative Job vacancy in São Paulo. The local Ticket Office Sales Representative is responsible for increasing direct local sales at each assigned office by proactively prospecting potential clients, SMEs, and non-IATA agencies and providing outstanding service to customers visiting our City Ticket Office (CTO) as well as via phone (if applicable).

As Sales Representative this role is also responsible for supporting the contracted/managed agent and corporate customer experience by offering comprehensive service and sales support via Jetstream. The role is an integral part of sales and compliments field sales efforts by handling service-related issues and achieving a mutually beneficial resolution for both customers and the United

Your Duties And Responsibilities as a CTO Sales Representative

  • Proactively prospect and qualify new direct customers for the CTO by conducting frequent telemarketing campaigns, cold calls and sales calls to grow the customer database
  • Participate in joint sales calls with CTO Supervisor, Sales Department team, and airline partners as well as key events with the purpose of capturing new prospects
  • Frequent and consistent communication with CTO-assigned customers, travel agencies, and corporate/PerksPlus accounts
  • Keep updated and informed with all United policies and procedures to provide excellent customer service
  • Assist co-workers as well as direct customers with problems and concerns related to reservations/ticketing, MileagePlus, refunds, United.com products and services
  • Follow up on corporate accounts and premier customers monitoring their travel activity and calls to reinforce United’s presence
  • Responsible to issue/reissue of domestic and international tickets for travel on United Airlines and other airline partners

Who Can Apply For This Position 

  • Excellent verbal and written communication skills in English and Portuguese (fluent)
  • Must be legally authorized to work in Brazil for any employer without sponsorship
  • Successful completion of interview required to meet job qualification
  • Excellent Technology usage skills
  • Demonstrate to be an excellent problem solver
  • This position requires a proactive team player with a positive attitude, high level of multitasking, prospecting, and telemarketing skills
Job Details  
Company Name : United Airlines
Location : São Paulo,São Paulo,BR
Job Type : Full-Time

To apply for this job please visit careers.united.com.