American Airlines Jobs in San Antonio | Customer Service Manager

Website American Airlines

If You are Looking for Jobs in San Antonio, Check out this Customer Service Manager Job vacancy in San Antonio. Are you ready to explore a world of possibilities at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of yourself.

As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich your personal and work life and hop on board!

Your Duties And Responsibilities as a Customer Service Manager

  • Creates an environment that cares for our frontline team members and celebrates the team’s successes
  • Leads airport team to perform their work in a safe, efficient manner and in compliance with Federal, state, and local regulations including DOT, FAA, and other government agencies
  • Establishes and promotes effective relationships with an external and internal customer base that fosters compassion, authenticity, integrity, respect, and dignity
  • Provides frontline team exceptional support through a variety of mechanisms in order for them to deliver superior customer service
  • Coaches and mentors frontline team members in skill development, customer service elevation, and company culture behaviors
  • Promotes an environment of mutual respect and trust between frontline team members

Who Can Apply For This Position 

  • Strong decision-making skills
  • Ability to coordinate station activities and collaborate with multi-functional departments and agencies to ensure essential needs are met for a safe, efficient, on-time operation
  • Ability to coordinate station activities and collaborate with multi-functional departments and agencies to ensure essential needs are met for a safe, efficient, on-time operation
  • Ability to work independently as well as collaboratively
  • Ability to work under demanding operational conditions
  • Ability to prioritize and execute with a sense of urgency and preciseness
  • Ability to use sound business judgment to resolve issues with internal and external customers
Job Details  
Company Name : American Airlines
Location : San Antonio Intl Apt
Job Type : Full-Time