Alaska Airlines Jobs in Palm Springs | Customer Service Agent

Website Alaska Airlines

If You are Looking for Jobs in Palm Springs, Check out this Customer Service Agent Job vacancy in Palm Springs. The Customer Service Agent is responsible for assisting guests with travel needs at Alaska Airlines (AS). As a member of the passenger service team, this individual contributor role responds to guest inquiries and performs various tasks in ticketing, check-in, and boarding areas. This is a union-represented position.

Your Duties And Responsibilities as a Customer Service Agent

  • Assist guests with travel needs (e.g., answering inquiries, ticketing, checking-in passengers, and boarding flights) in a fast-paced environment.
  • Sell tickets and ensure cabin accommodations.
  • Perform computer, iPad, and paperwork tasks.
  • Evaluate and prepare flights by arranging seat assignments and loads, and coordinating special meals, and upgrades.
  • Perform boarding and gate duties (e.g., checking flight tickets, assisting and directing passengers, making announcements, checking aircraft, and confirming cabin security).
  • Process and secure passenger luggage.

Who Can Apply For This Position 

  • Typing speed of at least 25 WPM.
  • Ability to consistently lift 50 lbs.
  • Must be able to push/pull 50 lbs.
  • Must be able to bend, stoop, squat, reach and grasp.
  • Ability to learn and operate a computerized reservation system.
  • Ability to adapt to performing work according to to set procedures.
  • Ability to anticipate the needs of others in a fast-paced environment.
  • Ability to communicate in English.
  • Flexibility to work varied shifts (e.g., weekends, holidays).
  • Ability to participate in paid training.
  • High school diploma or equivalent.
Job Details  
Company Name : Alaska Airlines
Location : Palm Springs, California
Job Type : Full-Time

To apply for this job please visit careers.alaskaair.com.