Alaska Airlines job in Seattle | Customer Service Agent

Website Alaska Airlines

If You are Looking for Jobs in Seattle, Check out this Customer Service Agent Job vacancy in Seattle. The Customer Service Agent is responsible for assisting guests with travel needs at Alaska Airlines (AS).

As a member of the passenger service team, this individual contributor role responds to guest inquiries and performs various tasks in ticketing, check-in, and boarding areas. This is a union represented position.

Your Duties And Responsibilities as a Customer Service Agent

  • Perform computer and paperwork tasks.
  • Evaluate and prepare flights by arranging seat assignments and load, coordinating special meals, and upgrades.
  • Perform boarding and gate duties.
  • Process and secure passenger luggage.
  • At the direction of management, may be assigned to perform duties of varying capacities to ensure complete guest satisfaction.

Who Can Apply For This Position 

  • Ability to participate in paid training.
  • High school diploma or equivalent.
  • Minimum age of 18.
  • Ability to learn and operate a computerized reservation system.
  • Ability to adapt to performing work according to set procedures.
  • Ability to anticipate needs of others in a fast-paced environment.
  • Ability to communicate in English.
  • Must be authorized to work in the U.S.
Job Details  
Company Name : Alaska Airlines
Location : Seattle, WA, USA
Job Type : Full-Time