Airport Services Coordinator | Air Canada, Atlanta

Website Air Canada

If You are Looking for Jobs in Atlanta, Check out this Airport Services Coordinator Job vacancy in Atlanta. Under the direction of the Manager, provide Air Canada presence to protect company assets with regard to the contractor, interface at airport and cargo, and to ensure proper provision and coordination of all-cargo services.

Your Duties And Responsibilities as an Airport Services Coordinator

  • Under the direction of the Manager, lead and direct the efforts of all members of the Cargo work unit.
  • In the absence of Management, assume overall responsibility for the duties in the work unit on shift.
  • Give functional direction to Lead Customer Service Agent, warehousemen, and Customer Service Agents, in all aspects of their duties, including Safety and Security.
  • In the absence of Management, make, carry out, and document decisions
  • Necessary to ensure the efficient operation of the work unit, protect Company interests and assume overall responsibility for the duties in the work unit on shift.
  • Give functional direction to Lead Customer Service Agents, Warehousemen & Customer Service Agents, in all aspects of their duties, including
  • Safety and Security.
  • Liaise with other work units, Ground Handling Companies, and other contracted Governmental and Airport Authorities.
  • Observe workflow and assign, and reassign the work of Lead Customer Service Agents, Warehousemen, and Customer Service Agents as required.
  • Provide Air Canada presence and coordinate the handling of other carriers.
  • Take appropriate action necessary to protect company funds.
  • May be called upon to investigate incident reports and local accidents, completing all necessary forms, report findings, and recommend action, as necessary.
  • Perform on-the-job training.
  • Maintain appropriate records and statistical data; provide information as requested
  • Perform administrative duties, when requested by the Manager or Administrative Assistant.
  • May be called upon to lead formal training classes, both basic and follow-up.
  • Coordinate work assignments ensuring all agents maintain a high level of proficiency in all aspects of the job of a Customer Service Agent.
  • After training, perform the duties of Cargo Customer Service Coordinator
  • Must pass all training and remain current/proficient in all duties of a Customer Service Agent, Lead Customer Service Agent, and Warehousemen.
  • Oversee ATL Freighter Operations on a needed basis – a flexible schedule is a must including working on weekends.

Who Can Apply For This Position 

  • Can fulfill all the duties of a Customer Service Agent, Lead Customer Service Agent & Warehousemen.
  • Must possess or be able to shortly attain the knowledge and ability that will enable him/her to perform the duties of a Lead Customer Service Agent and Warehousemen simultaneously or independently, depending on the station’s requirements.
  • Must have the ability to use tact, good judgment, and initiative.
  • Must have demonstrated leadership qualities.
  • Possess strong problem-solving skills and have the ability to work under pressure and handle multiple tasks at one time.
  • Must be proactive and demonstrate excellent organizational skills – ability to organize work and direct the efforts of others in a productive and non-threatening manner.
  • Must be able to lift seventy pounds unaided.
  • Must possess and maintain a valid driver’s license and aerodrome driver’s license and a current passport.
  • Must be extremely flexible to accommodate flight/freighter schedule
  • Wear company uniform as prescribed and conform to company grooming standards.
  • Must maintain an acceptable attendance record.
  • Must keep Day Trades and Shift Trades to an absolute minimum.
  • Must be able to work shift work including irregular shifts and overtime when required/directed.
Job Details  
Company Name : Air Canada
Location : Atlanta, GA, USA
Job Type : Full-Time