Airport Operations Supervisor Jobs | London, United Airlines

Website United Airlines

If You are Looking for Jobs in London, Check out this Airport Operations Supervisor Job vacancy in London. The Airport Operations department keeps operations at our airports running smoothly through planning, organization, and supervision.

Your Duties And Responsibilities as an Airport Operations Supervisor 

  • Ensure consistency in operational, service, and product delivery
  • Lead performance dialogues with front-line co-workers to review metrics, performance boards, and issues boards
  • Engage and recognize external customers
  • Monitor front-line co-worker behavior with customers (both internal and external) to ensure consistency and compliance with Company guidelines, procedures, and standards
  • Develop and support standard work and continuous improvement processes
  • Oversee and support the performance of a team, zone, or cell
  • Focus on performance issues with the goal of changing co-worker behavior
  • Set expectations with front-line co-workers and gain their commitment to act in accordance with Company guidelines and union agreements
  • Serve as subject matter expert on safety, service, and procedures
  • Engage front-line co-workers to deliver excellent customer service and an on-time quality product – for example, participate in briefings and develop team communications

Who Can Apply For This Position 

  • Experience supervising Union personnel a plus
  • Proficient in IT systems and common software appropriate to work group
  • Business Acumen/Continuous Improvement
  • Customer Focus
  • Conflict Resolution
  • Accountability
  • Teamwork
  • Engagement/Motivation
  • Safety orientation
  • Planning/multi-tasking
Job Details  
Company Name : United Airlines
Location : London, England, GB
Job Type : Full-Time