Airport Jobs in Riverside | Delta Airlines (Customer Service Agent)

Website Delta Airlines

If You are Looking for Jobs in Riverside, Check out this Customer Service Agent Job vacancy in Riverside from Delta Airlines Careers.

As a Customer Service Agent, you will be central in demonstrating Delta’s commitment to our customers by making their travel experience as smooth and pleasant as possible. At Delta, our brand is critical to our continued success.

As a Customer Service Agent, you play a key part in keeping our brand strong by demonstrating strict adherence to uniform compliance, maintaining professionalism, and exhibiting a positive attitude inside and outside of work.

Who Can Apply For This Position

  • High School diploma, GED, or High School Equivalency
  • Pass an extensive post-offer pre-employment background check, including fingerprinting and a criminal history record check required by federal law
  • Embraces diverse people, thinking, and styles
  • Frequently lift bags or items weighing up to and including 50 pounds
  • Strong verbal and written communication skills using appropriate grammar, tone, and pronunciation
  • Occasionally lift bags or items weighing between 50 and 70 pounds
  • Pass a physical ability test
  • Consistently makes safety and security, of self and others, the priority
  • Pass a post-offer pre-employment drug test
  • Be authorized to work in the US
  • Possess entry-level computer skills
  • Be willing to work a fixed and/or rotating schedule including afternoons, evenings, weekends, and holidays.

What You Have to do as a Customer Service Agent

  • Greet customers and guide and assist them with the ticketing and baggage check-in process.
  • Use a computer to sell, print, and reissue tickets.
  • Manage the check-in process, ensuring that customers have the proper travel documentation.
  • Customer Service Agents serving as Gate agents help our customers with routing, trip planning, and gate boarding. You will:
  • Use computers to assist customers with seat availability, gate announcements about the boarding process, flight status, checking and handling baggage, and managing and initiating the boarding process.
  • Practices safety-conscious behaviors in all operational processes and procedures.
  • Operate jet ways to place them in position before aircraft arrival and lift open, close, and secure aircraft doors.
  • Practices safety-conscious behaviors in all operational processes and procedures.