Airport Agent – Customer Service Jobs | Charleston, Envoy

Website Envoy

If You are Looking for Jobs in Charleston, Check out this Airport Agent – Customer Service Job Vacancy in Charleston. Would you like to work for a stable, secure, and fast-growing airline where you will be stimulated, challenged, and have the opportunity to develop your career? If so, read on!  Come and work with the best of the best at Envoy Air where you will join a team committed to providing outstanding service.

Your Duties And Responsibilities as an Airport Agent – Customer Service

  • Create a positive start to a passenger’s trip by being the first to greet the passenger and providing a seamless check-in and ticketing experience
  • Use appropriate reservation/ticketing software to rebook itineraries, issue boarding passes, and calculate and collect any appropriate fees
  • Collaborate with the internal team to ensure passenger information is processed accurately and flights are sent out on time
  • Inform passengers through all aspects of their experience with American Airlines by communicating appropriate information about their trips and belongings
  • Listen to passengers and resolve their issues in accordance with company policies and procedures as a result of flight interruptions in a timely and friendly manner

Who Can Apply For This Position 

  • Ability to work rotating shifts including days, overnights, weekends, holidays, and rotating days off
  • Must be customer-focused, detail-oriented, and interested in the airline industry
  • Able to communicate in a clear, polite, and friendly manner
  • Flexible to work additional hours with short notice when operationally necessary
  • Must be able to carry, bend, lift and turn bags weighing up to 75 lbs.
  • Must be comfortable working with computers and ability to learn new computer programs
  • Must be able to read, write, fluently speak, and understand the English language
  • Authorized to work in the United States without sponsorship
Job Details  
Company Name : Envoy
Location : Charleston
Job Type : Full-Time

To apply for this job please visit us-envoyair.icims.com.