Air Canada Jobs in San Francisco | Customer Service Agent

Website Air Canada

Deal directly with the public, other airlines, agencies, and Company employees by providing Cargo customer services in a manner prescribed by the Company. If You are Looking for Jobs in San Francisco, Check out this Customer Service Agent Job vacancy in San Francisco.

Your Duties And Responsibilities as a Customer Service Agent

  • Receive and answer inquiries from the public, other airlines, agencies, and Company employees.
  • Receive, deliver and process cargo, mail, and COMAT.
  • Physically handle Cargo/Mail/COMAT manually or by machine (e.g., forklift).
  • Pick up or take delivery of and sign the receipt for aircraft spare parts from other carriers to be used on Company aircraft.
  • Ensure that all necessary supplies and materials are on hand in sufficient quantity.
  • Collect and compile statistical data.
  • Drive Company vehicles.
  • Compute cargo rates and tariffs, book shipments, and provide customers with relevant information including Customs requirements.
  • Handle and account for cash/documents in accordance with Company regulations.
  • Inform staff either verbally or in writing, as required, of changes in rules, methods, or procedures.
  • Investigate damaged or incomplete shipments and complete bad order reports as required.

Who Can Apply For This Position 

  • Must have the ability to use tact, good judgment, and initiative.
  • Must possess a valid driver’s license.
  • Must be able to operate Company vehicles and machinery.
  • Must be able to stand or sit for extended periods of time.
  • Must be capable of expressing self in a clear and pleasant manner.
  • Ability to work under pressure with a minimum of supervision.
  • Must, after training, be able to use the Company’s automated cargo tracking and accounting system.
  • Must wear the Company uniform as prescribed and conform to Company grooming standards.
  • Must be able to lift seventy (70) lbs unaided.
  • Must maintain an acceptable attendance record.
  • Must have a valid passport to travel for training in Canada
Job Details  
Company Name : Air Canada
Location : San Francisco, CA, USA
Job Type : Full-Time